We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good time.
Great very fast and very good product
Weakly sewn.
Pretty good fabric
For the price it's ok, it came very fast to chile.
Good quality and very cool!
The product is good, perfect size. But the button is very hard to remove and it ends up breaking
Fit
Very satisfied. the goods came exactly on the date.
The goods came pretty quickly, sewn well... The truth would like the fabric to be denser and it was knitwear... And so cool
I arrive super fast, meets quality expectations
Everything is fine, it came for 2,5 months, i liked the product, the only thread, on some end seams, but it can be safely cut!
The fabric is good, the brooch is not on the side as weak
product according to description, size M fits perfectly (I'm 5'3) although may feel a bit large.
it was small to me i gonna buy bigger
Excellent material and i arrive fast
A little large and fine fabric, but perfect for the price it has
It's all right, there is a thread, but nothing prevents them from removing.
Printing of logo is very good quality
Great like the picture Very good product, arrived very quickly, was the last piece that bought the cosplay and was the first to arrive.
I did not go long Cool store thanks
Fast shipping
Good quality, fast delivery
I'm good thanks in time
It is everything one can hope for.. My soldiers rage, my soldiers scream, my soldiers fight! cant wait to be a part of the scout regiment
Exelent product and very fast shipping
The goods came mega-quickly in moldova. In just 20 days! This is an unreal record. Print top class. A pair of threads stick out but not critical. Goods satisfied
Not bad, good price value
And so we start, it came pts quickly for 2 weeks, the quality is excellent, the fabric is dense, good, the cloak is like in the anime, sticking out a little thread inside the hood and so i recommend it all otically. For my value is great.
It's got some loose threads but it's okay
Well the measurements, the fabric is a little bad (? For the price is ok, it has a little annoying smell
Looks good!
Fast shipping, everything's great.
Cloth good
I love it !!! Perfect !
The order came for 18 days (03.06.19-21.06.19), tracked. I am very happy with this purchase. The seams are even, the threads do not stick out, the pattern is good
Class)))
The goods are satisfied. The picture is clear, there are no defects.
Super cloak! Fast delivery to kaliningrad
It's cool. Thank you. Its very cool. Thanks so much
Good
Just got it today! I’m very excited to wear it. The color is great. I think it is priced very fairly!
item ok. very fast shipping +++
Excellent. quality print.
very good
Got it for my daughter and she loves it
I recommend this store. Very solid. Good quality and fast shipment. greetings
Fast delivery and item in good condition.
Perfect delivery, the capes are beautiful and match the description!
In the orenburg region came for 3 weeks. The track was fully tracked. On height 161 cm and weight 65 size m approached, although the cape is universal, i think the difference in 1 size is not particularly noticeable. The print is glued smoothly, ironed easily. The child is happy. The store is well done, 5 stars.