We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good, and great price, recommend. So not like postal broke a part of boot it but has to fix.
Figure in perfect condition, according to identical sale photography, box in perfect condition Seller recommended
Parcel sends quickly and cares. Superb quality. Take your eyes shut
Receive it ,finaly after a long waiting but the quality is Ok, Have to put some glue to join the two parts of it; legs and body... Very nice store
It is not held by mochi mochi for the rest of 10
I arrive in perfect condition very well painted the only detail is the balance of the figure, but fully recommended the store the box arrived in perfect condition
Very detailed
The pieces don't hold well and it has to be supported, otherwise it's great.
Arrived very early perfect figure
Excellent figures
Well it's accurate but it's flawed, for example, the foot mochi doesn't fit well comes out and so you have to make a base to hold and waist is divided and you need to stick it to stand firm and straight, But x the price and shipping is ok are details that can be arranged.
The balance of the structure is pretty bad. Otherwise good store and timely delivery to India.
Very good
Difficult to make him stand up ..
genial
The actual size is 22 cm, the detail of the figure is not bad, it has paint errors on the belt as there are areas to be filled well, The figure comes in two pieces but does not fit well and the stability with the base of the leg is bad since the figure's position falls backwards so you have to lean on the wall. My personal assessment is that it is not bad for the price and acceptable the quality and detail to not to be original.
Excellent product and fast shipping thanks.
The main problem i see is that the upper body doesn't fit as well as i would want, beyond that, everything is great
well packed, fast shipping, all like in description, recommend store!
Perfect
Received quite quickly nice quality just attention very small base for the size so do not stand well and a little disappointed level that I order with the box for protection to avoid receiving broken and I receive the box but folded
The stand does not hold, but in general not bad.
Very good, great and well made
Perfect
The face is perfect and the details are bestial.
The 1 commander of big mom arrived on time product of great quality thank you the store
Good figure for the price you have
Very good figure and safe shipping